{"id":11965,"date":"2024-07-10T18:45:33","date_gmt":"2024-07-11T00:45:33","guid":{"rendered":"https:\/\/certradis.com\/frequently-asked-questions\/"},"modified":"2026-09-28T08:21:26","modified_gmt":"2026-09-28T14:21:26","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/certradis.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t
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What is an apostille and who issues it?<\/h2><\/path><\/svg><\/div>

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What is an apostille?<\/strong><\/h3>\n

An apostille<\/strong> An apostille is a certificate that verifies the formal authenticity of an official document to facilitate its use in another country that is party to the Hague Convention<\/strong>. The process for issuing apostilles varies by country and document type, and is normally carried out by the designated competent authority<\/strong> in the jurisdiction where the document was issued. This authority may be a government agency, a foreign ministry, a ministry, or an administrative body authorized for this purpose.<\/p>\n

In the United States, documents issued at the state level (birth certificates, marriage certificates, or educational degrees) are apostilled by the Department of State of the relevant state. Federal documents (such as FBI records or documents issued by federal agencies) are apostilled by the U.S. Department of State.<\/p>\n

This link<\/strong><\/a> provides essential information on the changes to the authentication of Canadian documents following the entry into force of the Apostille Convention on January 11, 2024, including how to obtain an apostille, where to send your documents by province, and guidelines for using Canadian documents in countries that are not party to the Convention.<\/p>\n

Can you handle getting my apostille for me?<\/strong><\/h3>\n

We do not process apostilles directly, as the procedure involves different authorities depending on the type of document and the country where it was issued. However, if you need guidance on how to proceed, feel free to contact us. At Certradis<\/strong>, we\u2019ll help you identify the competent authority<\/strong> to carry out the process and the general steps you’ll need to follow.<\/p>\n

Does my document need an apostille?<\/strong><\/h3>\n

Many documents intended for countries that are party to the Hague Convention require an apostille, depending on the procedure and the receiving institution. If the destination country is not a party to the Hague Convention, a legalization process may be required. If you are unsure whether your document requires an apostille, we suggest consulting with the relevant authority or contacting us for guidance.<\/p>\n

Can I obtain an apostille online?<\/strong><\/h3>\n

In some cases, it is possible to complete the apostille process online, but this depends on the authority that issued the document<\/strong> and the regulations of the corresponding country. For certain documents, the process may require an in-person appointment, particularly for documents issued by local authorities or specific institutions. We recommend that you check directly with the competent authority before starting the process.<\/p><\/blockquote>\n

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What is a certified, authorized or official translator?<\/h2><\/path><\/svg><\/div>

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A certified translator<\/strong> is a highly qualified professional trained to perform certified translations used in various international procedures.<\/p>\n

These professionals are authorized to produce certified translations<\/strong> that are commonly used before public and private institutions in different countries.<\/p>\n

Our experts are committed to delivering the highest quality and accuracy in every translation, ensuring that your documents meet the formal criteria typically required for international procedures.<\/p><\/blockquote>\n

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How long does a translation take?<\/h2><\/path><\/svg><\/div>

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We work to offer fast and efficient digital delivery on all our certified translations.<\/p>\n

Most translations are delivered within 48 hours, once payment has been confirmed and all documentation has been received correctly.<\/p>\n

How does it work?<\/strong><\/h3>\n